Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
Yes. Lab-created diamonds have the same physical, chemical, and optical characteristics as natural diamonds, including the same fire, scintillation, and sparkle. They are real diamonds and nearly impossible to differentiate from natural diamonds with the naked eye.
Use our ring sizing guide or request a complimentary ring sizer.
Yes, all shipments are 100% insured.
Yes. Packages are unmarked, and you can choose the delivery location.
No. At this time, we only ship within the United States and U.S. territories.
Returns and exchanges accepted within 30 days if items are in original condition.
Clean gently, store in a soft pouch, and consider professional cleaning periodically.
Yes, financing and installment plans are available at checkout.
